These Terms of Service govern your use of BrassWell, a product of Rise Above Media LLC ("BrassWell", "we", "us"). By creating an account or using the app, you agree to these terms.
The service
BrassWell is a finance app for self-employed workers: income and expense tracking, tax estimates, AI-powered receipt scanning, invoicing, and optional bank account connections via Plaid. See our Privacy Policy for how the AI features work.
Tax estimates and financial summaries in BrassWell are informational tools, not tax, legal, or financial advice. They're built to track toward what a CPA would calculate, but they don't replace one — consult a qualified professional for advice specific to your situation.
Receipt scanning uses AI to read amounts, dates, and vendors and suggest a category. Review scanned entries before relying on them — AI-read values can be wrong, and you're responsible for the accuracy of your own financial records.
Accounts
You must be 18 or older to create an account. You're responsible for the accuracy of the information you enter and for keeping your login credentials secure.
Subscriptions and billing
BrassWell Core and BrassWell Pro are paid subscriptions, billed monthly or yearly through the Apple App Store or our web billing provider, depending on where you subscribe. New accounts get a 14-day trial of the Core feature set; nothing is charged automatically at the end of the trial — you choose whether to subscribe.
Subscriptions renew automatically until cancelled. Cancel anytime from your account settings or the relevant app store; you'll keep access through the end of the period you already paid for. After that the account locks rather than being deleted: nothing you've entered is removed, and you can still export all of it. Receipt photos stored on a plan that includes them are the one exception — the Privacy Policy explains how long they're kept.
Refunds. If you subscribed on the web, email support@brasswell.app within 14 days of a charge and we'll refund it, no questions asked. If you subscribed through the Apple App Store, Apple is the seller and handles refunds under its own policies — request one at reportaproblem.apple.com; we aren't able to issue those ourselves. A refunded charge ends the access it paid for.
If we change the price, we'll email you at least 30 days before it applies to you, and it will never apply to a period you have already paid for. If you don't want to continue at the new price, cancel before it takes effect and you keep what you've paid for to the end of the term. Silence is not agreement to a higher price — a yearly subscriber gets told well before the renewal, not after it.
Yearly plans renew once a year. We email you a reminder at least 15 and no more than 30 days before that charge, so it doesn't land as a surprise on a card you'd forgotten about.
Invoicing and your clients
BrassWell lets you create invoices to send to your clients, and on any plan you can add your own payment link (from a provider such as Stripe or PayPal) so they can pay online. A few things that follow from that:
- The invoice is yours. You decide what it says, what you charge, and what your terms are. We render it and you send it; we are not a party to the agreement between you and your client, and we don't chase, mediate, or guarantee payment.
- Your clients' details are your responsibility. You need a lawful basis to hold them, and you're responsible for what you enter. See the Privacy Policy for how we handle that information on your behalf.
- Payments on invoices are processed by the payment provider whose link you add, under your own account with them, not by us. Their terms govern the transaction, and settlement timing, fees, chargebacks and disputes are handled under those terms. Money owed to you passes through them, not through an account we hold.
- You are responsible for the tax treatment of what you invoice, including any sales tax or VAT. BrassWell does not calculate, collect, or remit tax on your behalf.
Bank connections
Connecting a bank or card account is optional and requires your consent through Plaid's own linking flow. See our Privacy Policy for how that data is used. You can disconnect a linked account at any time.
Acceptable use
You agree not to use BrassWell to violate any law, to access another user's data without authorization, or to interfere with the operation of the service.
Your data
You own the financial data you enter into BrassWell. You can export it at any time. See our Privacy Policy for how we handle deletion.
You grant us only the permission we need to run the service for you: to store your data, process it, display it back to you, and send it where you've asked it to go — a statement to your inbox, for example. That permission ends when you delete the data or your account. We claim no ownership of your records and we don't use them to train AI models.
What we own
BrassWell — the software, design, brand, and everything on this site except your own data — belongs to Rise Above Media LLC. Your subscription is a license to use it, not a transfer of it. You may not copy, resell, reverse-engineer, or build a competing service out of it.
If you send us feedback or a feature idea, we may act on it without owing you anything for it. We mention this only so nobody is surprised: it isn't a claim on your work, it's the reason we can build the thing you asked for without a negotiation first.
Copyright complaints (DMCA)
We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act. Our designated agent is registered with the U.S. Copyright Office. How to send a notice, what it has to contain, and how to file a counter-notice are set out at help.brasswell.app/dmca.
We terminate the accounts of customers who repeatedly infringe copyright, in appropriate circumstances. Termination means loss of access to the service; your right to export your data is covered under "Your data" above.
Marketing images
The photographs of people on our website and in our marketing materials are AI-generated, and are used for illustration only. They do not depict real BrassWell customers, and nothing about them should be read as a testimonial, an endorsement, or a claim about anyone's results. That includes our founder's portrait, which is also AI-generated — produced from a reference photograph of him, so it is his actual likeness rather than a model standing in for him, but it is not a photograph. If we ever publish a customer quote, it will be a real customer's own words, used with their permission.
Disclaimers and limitation of liability
BrassWell is provided "as is." We work to keep tax estimates, invoicing, and bank sync accurate and reliable, but we don't guarantee the service will be uninterrupted or error-free, and we're not liable for financial decisions made based on figures shown in the app. To the extent permitted by law, our liability is limited to the amount you paid us in the twelve months before a claim arose.
Termination
You can delete your account at any time (see our Privacy Policy for the deletion process). We may suspend or terminate accounts that violate these terms.
If you downloaded from the App Store
Apple requires us to say this, and it's true: these terms are between you and Rise Above Media LLC, not Apple. Apple has no obligation to provide support or maintenance for BrassWell — that's ours, and you can reach us at support@brasswell.app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; beyond that refund, Apple has no warranty obligation. We, not Apple, are responsible for any claim that the app fails to conform to a legal requirement, for product liability claims, and for any third-party claim that the app infringes their intellectual property. You confirm you're not in a country subject to a US embargo or on a prohibited-parties list. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Your license. If you downloaded BrassWell from the App Store, your license is a non-transferable right to use it on Apple-branded devices you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions.
Other agreements still apply. When you use BrassWell, you also need to follow any third-party terms that apply to you, such as your mobile carrier's data plan.
Changes to the service
We'll add features, change them, and occasionally remove one. If we retire something you rely on, we'll tell you before it goes and give you a way to get your data out. If we ever shut BrassWell down entirely, you'll get at least 60 days' notice and an export of everything you've entered — your books shouldn't die with our company.
Communications
By creating an account you agree we can contact you electronically about your account: trial reminders, receipts, renewal notices, statements you asked for, security notices, and changes to these terms. These are part of the service and can't be unsubscribed from while you have an account. Marketing email is separate, optional, and has an unsubscribe link in every message.
Indemnity
If someone brings a claim against us because of how you used BrassWell — the content of an invoice you sent, information you entered about a third party, or a breach of these terms — you agree to cover our reasonable costs in dealing with it. This doesn't apply to anything that was our fault.
Resolving a dispute
Talk to us first
Before anything formal, email support@brasswell.app with the subject line "Notice of Dispute", describing what happened and what you'd like us to do about it. We'll do the same if the dispute starts with us. Give it 60 days — most things that look like disputes are misunderstandings with a fix, and neither of us wants to pay lawyers to discover that.
Arbitration
If 60 days pass without resolution, you and Rise Above Media LLC agree that any dispute arising out of or relating to these terms or your use of BrassWell will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides all issues, except that a court decides whether this arbitration agreement is enforceable.
Arbitration is less formal than a lawsuit. There is no judge or jury, discovery is more limited, and review of the outcome is narrow. The arbitrator can award the same individual relief a court could, including any remedy available to you under the law.
We pay the arbitration fees. For any claim where you seek less than $10,000, we will pay all AAA filing, administration and arbitrator fees, and you may choose to have the arbitration conducted by phone, by video, on documents alone, or in person in the county where you live. You should never be priced out of raising a complaint against us.
No class actions
You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding.
If this class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request is severed and goes to court in California, while everything else remains in arbitration.
What is not covered
- Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.
- Intellectual property. Either of us may seek an injunction in court to stop infringement or misuse of intellectual property.
- Rights that can't be waived. Nothing here limits any right you have that the law does not allow to be waived — including, if you are a consumer in the UK or the EEA, your right to bring proceedings in your own country's courts. This section does not apply to you to the extent your local law says it cannot.
Opting out
You can decline arbitration entirely. Email support@brasswell.app with the subject line "Arbitration Opt-Out" within 30 days of first accepting these terms, including your name and the email on your account. That's all it takes — no form, no phone call, no attempt to talk you out of it. If you opt out, disputes go to the California courts described below, and nothing else about your account or these terms changes.
Opting out of a later version of these terms does not undo an opt-out you already made, and the 30 days runs from when you first accepted, not from each update.
The rest of the legal furniture
- Severability. If a court finds part of these terms unenforceable, the rest still stands.
- No waiver. If we don't enforce something straight away, we haven't given up the right to enforce it later.
- Assignment. You can't transfer your account to someone else without our agreement. We may transfer these terms if BrassWell is acquired or merged — and if that happens, we'll tell you before your data moves anywhere.
- Entire agreement. These terms and the Privacy Policy are the whole agreement between us about BrassWell, and replace anything said earlier.
- Events outside our control. We're not liable for failures caused by things genuinely beyond our control — an upstream provider's outage, a natural disaster, a change in law that makes a feature illegal.
- Sanctions and export. You may not use BrassWell if you're located in, or ordinarily resident in, a country subject to comprehensive US sanctions, or if you appear on a US restricted-parties list.
Who provides BrassWell, and a notice for California users
BrassWell is provided by Rise Above Media LLC, 3419 Via Lido #1036, Newport Beach, CA 92663, United States. You can reach us at support@brasswell.app or (805) 364-3126.
Under California Civil Code §1789.3, California users are entitled to this notice: the current charges for BrassWell are shown in the app and at checkout before you subscribe, and in the Plans & pricing section of our Support Center. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Changes to these terms
If we make a material change, we'll update the date at the top of this page and notify you by email at least 30 days before it takes effect, so you have time to read it and decide. Continuing to use BrassWell after that date means you accept the change; if you'd rather not, cancel and you keep access through the period you've paid for.
Some changes don't need the 30-day wait: fixing an obvious error (a typo, a broken link, a wrong cross-reference), a change the law requires us to make sooner, and changes that only work in your favor — a longer notice period, a clearer explanation, an easier way to cancel. Those take effect when we post them; we'll update the date at the top and email you if the change affects your subscription. Any other change that costs you money or takes a right away gets the full 30 days, unless the law requires it sooner.